Rapid surge support for professional standards investigations

A Professional Standards Department (PSD) within a self-governing British dependency faced urgent, high-profile internal investigations. Limited internal capacity and increasing caseloads risked delays and reputational damage. The client required immediate support from experienced investigators with specialist knowledge in professional standards and misconduct.

The department needed to: 

• Rapidly augment its team with pre-vetted PSD investigators 
• Apply specialist investigative expertise in misconduct 
• Integrate seamlessly with internal teams and existing procedures 
• Deploy investigators overseas quickly while maintaining operational continuity 

Without timely intervention, critical investigations were at risk of delay or compromise.

IGS mobilised a dedicated team of specialist PSD investigators, delivering: 

• Rapid Deployment: Team assembled and deployed within a short timeframe 
• Specialist Support: Expertise applied to high-priority, complex investigations 
• Operational Integration: Worked alongside internal teams to maintain governance and accountability 
• Case Management & Logistics: Managed prioritisation, travel, accommodation, and welfare support for deployed personnel 

The engagement delivered: 

1. Increased investigative capacity and timely progression of multiple cases 
2. Strengthened internal processes and case handling 
3. Maintained integrity and public accountability 
4. Seamless collaboration with internal teams 

Find out more about how IGS can provide specialist investigative support for public sector organisations.