A major UK infrastructure authority planned a £105 million investment in modernising technology infrastructure across six regions. Siloed delivery, differing systems, and unaligned planning created risk of inefficiency, duplication, and missed outcomes.
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Centralising national highways technology investment and delivery
Employer insights
Public Sector
Transformation
Case Study
£105m programme
coordinated under a single delivery model
Forecast savings of £50m+
through improved prioritisation & reduced duplication
New national programme model
rolled out across six regions
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Context
Challenge
The authority required a partner to:
- Enable data-driven prioritisation of technology investment
- Design a scalable, repeatable programme operating model
- Improve data integrity and performance visibility
- Drive cultural shift from local autonomy to national coordination
Solution
Over 12 months, IGS delivered:
- Bespoke Analytical Tool (OPTKIS): Prioritised interventions based on operational and safety impact
- Cross-Regional Discovery: Analysed systems, processes, and barriers
- Data Cleansing & Collection: Improved data reliability and comparability
- Programme Operating Model: Established governance, planning processes, and a central coordination unit
Results
The engagement delivered:
- Centralised delivery model adopted across all six regions
- Smarter, evidence-based investment decisions for the £105m portfolio
- Forecast £50m+ programme savings
- Cultural shift towards national governance and collaboration
- Live programme underpinning procurement, delivery, and assurance processes
Find out more about IGS and our national infrastructure transformation capabilities.
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